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Discussion Catalyst® Series
Experience the power and magic of group discussion at your next training class!
These popular DVD-based training tools each feature eight thought-provoking
vignettes based around a common theme. Each training scene will
challenge your team to brainstorm solutions to the performance
issues portrayed. The vignettes serve as the discussion points
and you are there to moderate and steer the class.
NOTE: the resolution of these online previews is limited. The VHS or DVD training programs you license will be of the highest quality! This media is protected by copyright laws. Any use other than preview evaluation is prohibited. Numbers after titles indicate updated versions of original programs.
Other Discussion Catalyst® Programs:
Debt Collection Challenges
Working in the consumer collections arena is challenging under the best of conditions. Throw in a legal mine field such as the Fair Debt Collection Practices Act and things can get ugly in a hurry! This Discussion Catalyst® video will challenge your employees to recognize some of the technical legal violations of the FDCPA in addition to helping them improve their collection soft skills.
What's Wrong with this Picture
Ten vignettes put viewers in charge of identifying what went wrong in each scenario. Includes phone and face-to-face situations.
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